Privacy Policy

Website: https://terrum.agency/

Effective Date: August 30, 2026

Status: Active

This Privacy Policy (the “Policy”) outlines how Terrum Agency (“we,” “our,” or “the Agency”) collects, uses, stores, and protects information obtained from users (“you” or “User”) of the website https://terrum.agency/ (the “Site”) and associated digital services.

We respect your privacy and process personal data in compliance with international standards, including the EU General Data Protection Regulation (GDPR) and applicable data protection legislation.

1. General Provisions

1.1. This Policy governs the processing of personal data collected through the Site.

1.2. By accessing the Site, submitting a contact form, brief, or request, you agree to the collection and processing of your personal data as outlined in this Policy. If you disagree with these terms, please discontinue using the Site immediately.

1.3. We process personal data lawfully, fairly, and transparently, strictly for specified and legitimate business purposes.

2. Information We Collect

We collect and process the following categories of data:

  • Information You Provide Directly:
    • Full name;
    • Contact email address and phone number;
    • Company name, industry, and job title;
    • Project details, briefs, project scopes, and requirements;
    • Links to professional profiles or social channels (LinkedIn, Telegram, WhatsApp, etc.).
  • Automatically Collected Technical & Analytic Data:
    • IP address and approximate geolocation (country, city);
    • Browser type, version, and language settings;
    • Device model and operating system;
    • Referrer URL, pages visited, session duration, and UI interaction logs.
  • Cookies and Tracking Technologies: Session and persistent cookies used for website functionality, analytics, and user preferences.

3. Purpose and Legal Basis for Processing

Data CategoryPurpose of ProcessingLegal Basis
Name, Phone, Email, BriefsHandling inquiries, estimating project costs, preparing proposals, entering into and executing contractsUser consent, pre-contractual measures
Email (Newsletter/Updates)Sending relevant case studies, company news, and service offers (with instant opt-out functionality)User consent
Cookies, Technical Logs, IPMaintaining Site security, debugging, monitoring traffic, and optimizing UI/UX performanceLegitimate interest

4. Cookies and Third-Party Analytics

4.1. We use cookies to enhance navigation, analyze trends, and administer the Site.

4.2. We may integrate third-party analytics and marketing services (such as Google Analytics, Meta Pixel, Hotjar). These tools process pseudonymized or aggregated data under their respective privacy policies.

4.3. You can manage or disable cookie preferences at any time through your browser settings.

5. Data Retention, Security, and Sharing

5.1. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or until you withdraw your consent.

5.2. We implement appropriate technical and organizational measures (such as SSL/TLS encryption, restricted access protocols, and regular security reviews) to safeguard data against unauthorized access, loss, or alteration.

5.3. We do not sell or rent personal information. We may share data with third parties strictly under the following conditions:

  • With your explicit consent;
  • With trusted service providers (cloud hosting, CRM platforms, mailing infrastructure) bound by contractual data protection and confidentiality obligations;
  • To comply with applicable laws, court orders, or enforceable governmental requests.

6. Your Rights (GDPR Compliance)

Under applicable data protection laws, you have the right to:

  1. Access: Request confirmation of whether your data is being processed and obtain a copy of that data.
  2. Rectification: Request corrections or updates to inaccurate or incomplete information.
  3. Erasure (“Right to be Forgotten”): Request the permanent deletion of your personal data.
  4. Withdraw Consent: Revoke previously granted consent for data processing at any time.
  5. Object or Restrict: Object to processing based on legitimate interests or request restrictions on direct marketing communications.

7. Changes to This Privacy Policy

7.1. We reserve the right to modify this Policy periodically to reflect operational, legal, or regulatory updates.

7.2. Any updates become effective immediately upon being published on the Site at [https://terrum.agency/privacy-policy](https://terrum.agency/privacy-policy).

8. Contact Information

For any questions, data access requests, or to exercise your privacy rights, please contact us:

  • Website: https://terrum.agency/
  • Email: privacy@terrum.agency / hello@terrum.agency
  • Subject Line: “Data Privacy Request”
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